Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Nov 18, 2019
This seller is fantastic. First, the quality of the products is excellent. I bought the tray along with the templates. They are well made. The lengths match up exactly with the cardboard templates from the core set. The tray is thin which enables it to fit nicely in tight spaces. The four magnets holding the top on are strong and I have no concerns the lid will accidentally come off. The tray and templates get a lot of attention where ever I take them. I did have a slight issue with one template. Mark offered advice on how to correct it. I was unsuccessful. He kindly replaced the item quickly. The customer service of StrataStrike is first rate.